Branch Transformation, Retail Banking, Bank of the Future | DBSI

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About DBSI

About DBSI Branch Transformation

Who Is DBSI?

The world doesn’t need another “me too” anything. And besides, how can you take on redefining banking with a typical approach anyway?

We could tell you about our humble beginnings, but our bet is you’d rather understand how our unique approach can enhance your business.

6 Degrees of Connection:

  1. We Get Banking - It’s not at all about us, it’s about you. It’s about understanding the drivers of the market, the challenges that get in your way, and understanding how to deliver real change in a challenging time. Walking in your shoes has allowed us to see things from your point of view.
  2. Comprehensive - Initiatives need to be looked at and executed on the whole, not just as a few parts. So, we’ve built a comprehensive business that can deliver and integrate all facets of key initiatives. From outlining the right strategic intent, through design, build, project management and all technology considerations through full execution and support. We design the physical space that removes common barriers that get in the way of effective sales and service. We build those designs to drive the full project costs down, we develop software and guide you to technologies that help your staff deliver the right human touch with terrific support, and finally we take care of the branch with a robust field support team. This support comes in many facets – large-scale project management, facility maintenance services and field technical break-fix support of equipment. From real estate to all facets of banking, DBSI can get you what you need. If we didn’t do the integration of all pieces, it would be left for you to pull it all together. And, you have a bank or credit union to run.
  3. Data - Having the right data simply makes for better decisions. We believe in open book agreements for our building and remodeling projects so that you know where all dollars are invested. Or, in regard to understanding investments you’ve made in technology, how about getting real-time data on its performance and use? Ensure you are achieving the value that you expected. Or, in regard to major projects or services agreements, wouldn’t it be nice to get a scorecard against the agreed upon success metrics to ensure all services are delivered properly? Well, we think you’d like it, and regardless, we are going to show you we deliver what is promised.
  4. An “Earn-It” Philosophy - We take a solution agnostic approach to find and recommend the technologies and equipment that are proven to deliver tangible results and are aligned to your needs. Proprietary, locked in, or being trapped – all things we again don’t like and we’ll take a guess you don’t either? So, we don’t offer just one solution, we don’t own manufacturing plants that keep us from being objective, we offer what works, what is proven, what is best in class and what aligns to our customers needs. This is part of our DNA, the fabric of who we are, we don’t lock clients into long-term “handcuff like” agreements. We believe we should earn your business every day. Strangely refreshing, isn’t it!
  5. A Smarter Way - Seeing is believing. So you can make Smarter decisions, literally see optimized designs and interact with & compare best in class technologies in our Ideation Center. If you want to feel what the client and staff experience will be, come and try it for yourself. Then, see how advancements of design and technology are applied by literally seeing your “transformed” environments through life-like renderings and 360-degree walkthroughs.
  6. Less Conversation, More Action - It turns out that execution often is the gap we fill for our clients, additional resources with the ability to get projects completed! We deliver over 3,000 projects annually across the U.S., in 39 different states and counting, on-time and on-budget to ensure we are an effective extension of your clients team.

“Me too” … simply not enough!

“To truly answer the top questions on our customer’s minds, we created and opened the Ideation Center & Collaboratory to bring the best thought leadership, designs, ideas and technologies together to optimize branch banking. Here, our customers get to truly see the possible, and experience change in the eyes of their clients, staff and how they align to bringing their vision to life for the financial institution itself.”

John Dillon, Principal

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