<img height="1" width="1" src="https://www.facebook.com/tr?id=820791394708431&amp;ev=PageView &amp;noscript=1">
Skip to the main content.

Ready to explore?

Come see the latest innovations, strategies, designs and technologies through hands-on experience.

Mural

Featured Projects

Nav-Vantage
Vantage West CU
Nav-BCU
BCU
Nav-Chambers
Chambers Bank
Nav-GECU
GECU

Banking Blog

Everything transformation lives here. From designing and building a new space to adding digital signage to adopting Universal Associates, you’ll find tips and tricks for it all.

Blog-Banking-2

Healthcare Blog

An elevated healthcare environment starts with an educated leadership team. This blog gives all the insights, from design-build to experiential marketing solutions.

Blog-Healthcare-2

Resource Library

1-Guides
Guides
2-Webinars
Webinars
3-Videos
Videos
4-Infographics
Infographics
5-Case-Studies
Case Studies
6-Reports
Reports
7-Tools
EBOOKS
   

Let's Talk

If you’re ready to get started with your next project and think DBSI may be a good partner, we should chat.

Careers

We are always looking to add talented, forward-thinking innovators to our team. If that sounds like you, you should apply for a role with us.

Sign Up For Our Newsletter

We are always looking to add talented, forward-thinking innovators to our team. If that sounds like you, you should apply for a role with us.

Desert-Purple-Back-2

- Micro-Branch Transformation -

SkyOne Federal Credit Union

SkyOne moss wall and light fixture

 

A Branch That Breathes Life Into Its Brand

SkyOne Federal Credit Union, $600 million in assets, has over 70 years of history serving Southern California, with an impressive clientele of over 40,000 members.

And like all growing institutions, the time came to expand. They were looking to grow by adding an additional branch to their network.  

With a successful micro-branch project already under their belt, SkyOne wanted to keep a good thing going with their design-build partner, DBSI, so they reached out for help.  

This branch needed to better serve their current members (aviation professionals) while also growing their membership beyond the aviation industry. 

SkyOne found a 1,000 sqft space that was perfect, conveniently located just a few miles from the airport and near several affluent beach cities. There was only one problem: the space was less than large. 

“Our main goal with this new branch was making the most of this small, narrow space. We wanted it to look and feel like our other branches: open, COVID-friendly, and have visibility of the whole branch for security purposes. But we knew that would be a challenge,” said Melissa Choi, Director of Retail and Business Development. 

The 1,000 sqft branch came complete with all the necessary features. The retail components made the most of the small space. Instead of private offices, DSBI opted to use Service Spots to offer staff flexible workstations to privately advise clients without the need for secluded office spaces that eat up half the floorplan and scream “sales conversation”! DBSI also included top-of-the-line technologies that enable retail experiences, like core integrated cash recyclers.

With the right balance of design and technology, the branch operates excellently—delivering the retail experience that is critical to their membership. 

Design Elements

To make a small space function big, you have to think BIG. This open floor branch plan allows staff to move around more easily, creating a more advisory feel. And with progressive retail features like Service Spots, the staff and clients have immediate hip-to-hip conversations from start to finish of the visit.

Entrance with moss wall and light fixture

 

SkyOne moss wall and chairs

 

Service spots

 

Kitchen

 

SkyOne-7 (2)

 

TECHNOLOGY ELEMENTS

From core-integrated cash recyclers installed in the flexible workstations to the vestibule filled with self-service options, this small but mighty branch is equipped with the technology needed to run smoothly.

Another feature clients are drawn to is their creative Digital Signage that communicates promotions, products, and services, and other important business information to increase sales, client education, and more. In fact, according to staff, digital signage has been a huge hit in this branch.

Digital screen

 

Digital screen and workstation

 

SkyOne-18 (1)-1

 

SkyOne-17

 

Take A Closer Look

"This branch is unlike any other, with a blend of technology and an enhanced member experience."
President & CEO

Spero Financial

Explore Similar Projects 

OneAZ-CU

 

ONEAZ CREDIT UNION

BRANCH TRANSFORMATION
Truck

 

RABOBANK

Branch transformation
spero-1

 

SPERO CU

BRANCH TRANSFORMATION

Trust DBSI With Your Next Project

If you have a transformation project on your to-do list, let's talk about how DBSI can help make it happen.