We could throw some fluffy number out there about our 1,547 collective years in banking. But, what really matters is how the banking innovation team can help deliver results for your business. As a group that has delivered over $1B in revenue, earned 7 patents, been published in 60+ industry publications, and spoken at 150+ industry events—it’s safe to say we have the talent to execute in every facet of banking.

W. Smith

Executive Chairman

Helping our clients push the limits to improve their revenue, brand, HQ and branch strategies. Alongside this effort, further creating the company that we’d like to hire and work within.


  • Leading both DBSI & CFM to award-winning status, including Fintech Product of the Year, Top Design Firm, Construction Company of the Year, Inc. 5,000 fastest growing companies, and over 30 more
  • 28+ years experience within retail banking solutions with DBSI + CFM, Talaris, and De La Rue across the world
  • Holds numerous technology patents
  • Has spoken at 50+ industry events and keynotes and led industry research projects specific to banking that have been published in The Financial Brand, Inc., Credit Union Magazine, Forbes, Bank Director, and more

30-Second Sound Bite

Happily married for more than 25 years, 2 wonderful kids, Magna Cum Laude graduate of the University of Wisconsin-Milwaukee, National Dean’s List, Golden Key National Honor Society for Academic Excellence, love of classic rock, golf, Packer football, optimist, creative, loyal.



Ensures DBSI operates as efficiently and effectively as possible by aligning the company to our customer’s needs.


  • 25+ years in the financial industry
  • DBSI co-founder
  • Extensive background in managing company operations
  • Industry experience in investments, insurance, financials

30-Second Sound Bite

Married for more than 20 years to husband John Dillon; 2 sons, close-knit family in travel and adventures: skiing, boating, ATV riding.



Member of the hands-on executive leadership team overseeing corporate alignment for optimal client delivery.


  • 30+ years in financial equipment, construction, and services industry
  • Branching efficiency and brand identity expertise
  • Real estate, construction, and design educational background
  • Top-to-bottom leadership
  • Has overseen 2,300+ De Novo or branch remodel projects
  • Large project planning and rollout expertise

30-Second Sound Bite

Co-founder with wife, Debra Dillon. Loving husband, proud father.



Member of the hands-on executive leadership team overseeing corporate alignment for optimal client delivery.


  • 20+ years in the financial services industry
  • Real estate, construction, and design educational background
  • Extensive program, new build and tenant improvement project experience
  • Have overseen 2,300+ De Novo or branch remodel projects
  • Called upon by clients to draw their visions and bring them to life

30-Second Sound Bite

Husband of an impressive duration to the best wife, father of two greats, born young, the standard answer … yes, foot is never on the line, always a three.



Builds cooperative relationships that provide accountability, produce quality work to client-approved budgets, and deliver timely results.  While simultaneously advancing our mantra to “not let one another fail.”


  • Highly skilled and driven when it comes to principled processes, collective collaboration, and providing leadership

  • 30+ years of experience in assembling and developing functional teams to deliver quality service

  • Background in business development, sales, service, program management, operations, accounting, process development, and training

30-Second Sound Bite

Mother of two awesome millennials, diehard home improvement DIY-er, Northeast native, Go UCONN, passionate about finding new talent and lifting them up to do more than they ever imagined possible.



Focused on data and cybersecurity, remote and in-person operations, adding AI/ML solutions for automating client and employee experiences.


  • 30+ years working in the technology field
  • Owner of an IT company for 13 years
  • Managed innovation & product teams
  • Expert in branch technology

30-Second Sound Bite

Happily married 28+ years, proud father of 4 daughters and grandfather to 7 beautiful grand kids. Love to BBQ – charcoal not gas, Classic Cars, Mountain Biking.


Director of Finance

Provides operational excellence across functional disciplines to support company success.


  • 20+ years in finance/accounting, construction, purchasing, banking, and manufacturing industries
  • Extensive background in commercial construction
  • History in working with small, mid, and Fortune 500 companies

30-Second Sound Bite

University of Phoenix graduate, married with 4 kids – 2 currently serving in the Marines & the Navy – Cardinals fan, RV camper, wine sommelier, a weekend chef specializing in Italian cuisine – always looking for new recipes, loves to travel.


Director of Sales

Helping our clients deliver their vision to ultimately better serve their communities.


  • 11+ years of professional experience organizing and leading teams to drive desired outcomes
  • Decorated former US Air Force Officer
  • Successfully delivered over $10mm in banking projects  

30-Second Sound Bite

Proud husband, United States Air Force Academy graduate, and uniquely driven to get 1% better every day. Oh and of course How ‘Bout Them Cowboys?!


Head of Design-Build

Oversees all aspects of our Design-Build Team to ensure projects are delivered on time and finished to a level that exceeds our client’s expectations.


  • 25+ years of experience in all aspects of construction
  • Worked on numerous types of projects including ground-up, design-build, remodels, tenant improvements, pre-fab, tilt-up
  • Background in working with financial, retail, medical, dental, restaurant, and residential industries

30-Second Sound Bite

Simple man, dedicated father, old school, construction freak, bullets and arrows, tag it and bag it, dunes, Hank Williams Jr., Jack or my beach, Alaska bound, WA raised, country state of mind, right’s right and wrong’s wrong. Good Day!


Healthcare Business Development Executive

Focused on helping healthcare executives build healing spaces that offer an enhanced patient experience. Through our design-build team, with an excellent track record, we are on a mission to redefine healthcare.


  • Over three decades of diverse leadership experience in healthcare and construction

  • Held executive positions in the medical field with organizations like Dignity, Tenet, Vanguard & Apricus

  • Founding executive team member and SVP of Ancillary Services in an Arizona-based healthcare system start up

  • A strong design-build foundation with projects including surgical centers, imaging, clinics, urgent cares, cath-labs & medical campuses  

  • Assisted the expansion of Home Depot into the Northeast US & New England Division as part of their initial leadership team

30-Second Sound Bite

I have lived and worked in many areas of the country, traveled extensively, an advocate of health/nutrition/fitness lifestyles, and an inspirational leader for many businesses.  Much of my free time is spent attending festivals, concerts, art, motorcycles, continuing education, diverse cultural experiences, and quality time with friends. 


Director of The Digital Creative Agency and Marketing

Helping financial institutions bring their brand to life through engaging digital signage. I am passionate about all things creative, digital signage and pushing the envelope to deliver innovative solutions for retail spaces.


  • Over a decade of agency experience in all aspects of design, web development, and digital signage
  • Self-taught UI designer and front-end developer
  • Ph.D. in Linguistics

30-Second Sound Bite

We have a unique approach to digital signage and can’t wait to help you elevate your brand. No digital idea is too big or too crazy for my team!

Bruce Allen

Director of Architectural Services

Deliver transformative retail banking designs aimed to attract consumers and provide an environment conducive to a more effective retail experience.


  • Registered Architect
  • 30+ years in architectural experience
  • Designed industry-exclusive Ideation Center and Collaboratory
  • Designed and managed the program that led to the National Hospital of the Year Award
  • Orchestrated 6 architectural firms and obtained over 600 permits over a 2 year period to help deliver one of the country’s largest rebranding efforts
  • Designed and developed numerous problem resolution prototypes

30-Second Sound Bite

Numerous ICSC and NAIOP design awards, scuba certified, designed and built my own dream cabin, monolingual, historical mining enthusiast.



Director of Design

Improves client’s experience by driving creative design experts to generate high-quality branch transformations aligned to DBSI’s tested 23 Best Practices and I.D.E.A.S. solutions.


  • 30+ years of experience in assembling and developing functional teams to deliver quality service
  • Focused on people management, internship advocate, and mentor
  • Background in business development, sales, service, program management, operations, accounting, process development, and training

30-Second Sound Bite

Cardinals/Patriots, Sun Devil, Outdoors Activities (hiking, hunting, fishing, camping), Artistic, Mead Making


Director of Construction

Ensures delivery of all construction projects, anticipates site delays, solves problems to meet clients’ budget and drives a client focused process to exceed our clients’ expectations.


  • 20+ years general contracting

  • Project scopes include ground-up, remodel, TI and owner representation on Hospitals and Ambulatory Surgery Centers (ASC’s).

  • Background in Commercial, Government, Healthcare and Retail construction.  Hospital CFO for 20 years on the for-profit side of Healthcare.

  • Extensive knowledge in Accounting, budgeting, project development, project management and construction

30-Second Sound Bite

Father of 5, grandkids are wonderful.  Love to drive country roads, sit on the porch and a good cigar.  I enjoy listening to music, reading, and sitting on a beach anywhere.  USAF veteran.  Huge Huskers fan.  Go Big Red! 


Director of Installation and Service

Provides exceptional equipment installation and service experiences for customers.


  • 20+ years of installation and service management
  • Oversaw project management of program with over 2,500 installations nationwide
  • Supervised Wells Fargo ATM rollouts including installation of approximately 100 ATMs
  • 20+ years of servicing and installing banking equipment

30-Second Sound Bite

Loving father and grandfather, BBQ king, likes books where the good guy always wins, loves working with hard-working dedicated individuals, grew up in the Bay area.

Howell, CCIM

Associate Broker
Certified Commercial Investment Member

Responsible for finding our banking customers the most ideal retail footprint that best matches their goals and needs.


  • 40+ years in real estate sales/leasing, including industrial, office, retail, and residential.
  • Designated Broker of Merabank, and of Koll (now part of CBRE).
  • Director of Real Estate for Babbitt Brothers Trading Company; broker western states, Circle K Corporation; broker with U-Haul International.
  • Lifetime President’s Roundtable regional award by Phoenix Association of REALTORS®.
  • Adjunct Lecturer, University of Arizona Department of Finance. Conducted all real estate courses.

30-Second Sound Bite

Interested in information technology, an avid reader, enjoys all family activities, fishing, quadding, boating, traveling.


Head of Pre-Construction

Responsible for estimating costs on all products and services offered by DBSI and establishing alternative solutions, value engineering, and best values to be offered to our clients.


  • 40+ years of experience in the construction industry
  • Design-build expertise
  • Commercial, medical, industrial, government, recreation, residential
  • New construction, tenant improvements, remodeling
  • Estimating, operations, construction management, business development, design, project management

30-Second Sound Bite

Go Steelers! Tree hugger extraordinaire! Dogs, not cats! Ice cream and pie! Royal flush! Where triples go to die! Spirit in the sky!